Strategic restaurant revenue management is a critical ingredient in your recipe for profitability. But using a proven system to manage key variables has impacts beyond revenue it has a ripple effect on customer service. Creating optimal table mixes and pricing helps you meet customer needs better than ever before.
This certificate program consists of two ten-week courses that cover the fundamentals of successful revenue management, providing practical guidance for implementing a restaurant revenue management strategy. You’ll learn to optimize occupancy, table mix, meal duration, reservations and pricing, as well as use proven processes to diagnose operational problems and improve the customer service experience. Finally, you’ll have the opportunity to bring your new knowledge together with a collection of tools for implementing a revenue management strategy that boosts profits depending on whether your restaurant is busy or slow.